15 Mattermost | Unblock Your Workflow Solution: Build Connections with More Robust Integrations Developer teams are always going to need a slew of tools to help them build, ship, monitor, and manage software. The key to keeping those tools working seamlessly is to focus on bringing them together and integrating them as much as possible. Building this connective tissue between the critical tools in your workflow helps ensure you spend less time manag - ing tools and more time on task. Look to ChatOps for Inspiration Adopting ChatOps practices can be especially helpful for teams struggling with tool frag - mentation. Using slash commands, webhooks, APIs, and other integration methods, a ma - ture ChatOps practice brings all your comments, notifications, and metrics into one place. ChatOps creates a digital command center for your team, providing a single source of truth to reference and making it easier to pull informa - tion from (and push information to) other tools in your workflow without context switching. Leverage Open Source to Build Bespoke Integrations One of the key challenges that teams face when trying to build a more interconnected toolset is weak integrations. Out-of-the-box integrations might promise seam - less workflows but end up lacking functionality that’s essential for your team — so you end up having to go back and forth between differ - “ Software is truly eating the world, we can even say that software is the new currency. We are increasingly seeing the impact of this incredible demand on the developers who are responsible for this growth. Developer productivity is a real challenge across industries, especially with an increasing skills gap and explosion of tools. We expect organizations will look to manage this growth by unifying tools and other processes to improve productivity and results.” —Paul Nashawaty, Senior Analyst, ESG

Unblocking Workflows - Page 15 Unblocking Workflows Page 14 Page 16