21 Mattermost | Unblock Your Workflow on your overall productivity. Even fairly “trivial” tasks like automatically creating a Jira ticket when a customer reports an issue can make a huge difference in keeping your team focused on what matters most. Invest in Technologies That Enable Automation Infrastructure management tools like Kubernetes help automate deployment, scaling, and management processes and streamline workflows for your team. While changes to infrastruc - ture and tooling are certainly a bigger lift than simpler automation, they’ll pay off in the long run. Remember that automation is a complex process and represents an ongoing investment rather than an end-state of “everything is automated.” Fragile Workflows What’s the problem? Nearly a quarter of teams we surveyed said that fragile workflows are holding their teams back from being productive. Survey respondents who indicated they have problems with workflows were 23.5% more likely to indicate they are facing rising expectations due to the pan - demic compared to all developers (70% vs. 56.7%). Solution: Create More Robust Workflows Build Better Integrations As with fragmented toolsets, weak integrations are a com - mon culprit. Investing in building more robust tool integra - tions keeps your team from continually dealing with broken or out-of-date connections that keep them from staying in a state of flow.